FAQs

What are your lead-times like?

We will respond to your inquiries and quotes within 2 business days. Depends on the quantity, our typical turnaround time is 4-6 weeks upon receiving the order. We have a great record for on-time delivery. 

What is the order size requirement?

We provide services to anyone with a need for contract manufacturing, either is short runs or large lot size. Our customers have depended on us to produce high-quality parts for both prototype and production applications.

What materials can you process?

We run a variety of materials including carbon alloys, stainless steel, aluminum, brass, titanium alloys and plastics. We can also help you choose the best material for your application.

Can you help us with parts design?

Absolutely yes! Not only can assist with designing your part, by improving the manufacturability, we can also provide cost reduction measures and ideas.

Do you have a quality system?

Yes, we are ISO 9001:2015 certified. Our quality management system including using the core quality tools such as APQP and PPAP.  You can learn more about the details at our quality management page.

What are the payment methods?

We are flexible with our payment options and terms. You can apply for a credit account with us, or simply pay with credit/debit cards at the point of sale.